If you're reading this page, you must be looking to find out how to return a recent purchase or a gift you received. We understand and more importantly, we've got you covered.
We have two return options:
1. Exchange for an equal or lessor value item or
2. Refund of your purchase price.
We offer a 30 days Money Back Guarantee on all of our items except items marked as Final Sale/Clearance (unless found defective). Please report damaged or defective items within 48 hours of delivery by calling 1-800-357-2138 or by email at firstname.lastname@example.org.
To return your items, please send an email request for a Return Authorization Number (RAN) and send the merchandise back within 30 days of the orginal order delivery date. Unauthorized returns will not be accepted.
To obtain a RAN, please send an email to email@example.com with the subject "Return Request Authorization." In the message, please specify the reason for wanting to return your purchase and which refund option from the list above that you would like.
Shipping costs, order discounts, or items marked Final Sale/Clearance (unless found defective) are not eligible for a refund.
Return postage is the responsibility of the customer. We recommend adding tracking service to your shipment to ensure your return shipment us.